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Salesforce Advisory & Platform Engineering

Turn Salesforce into your core competitive advantage.

We don't just staff projects. We challenge your roadmap, eliminate technical debt, and architect your ecosystem around how your business actually grows.

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Certified consultants
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Certifications (SF + AWS)
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Projects delivered
4.5+
Project CSAT
Why it matters

More than a CRM — a transformation platform.

Salesforce is where your revenue, service, and customer data already live. Getting the architecture right across its clouds is the difference between a system of record and a competitive advantage. As a Salesforce Partner and AWS Partner, we enable faster implementations, seamless integrations, and continuous innovation — all measured against real business outcomes.

"Anyone can configure a cloud. The value is in architecting the clouds around one customer, one pipeline, one truth about revenue."

  • 360° customer relationships. One connected view of every account, contact, and interaction.
  • Faster sales productivity. Smarter lead management and streamlined selling processes.
  • Personalised marketing impact. Data-driven campaigns across email, mobile, social, and web.
  • Seamless digital commerce. Connected buying experiences for B2B and B2C.
  • Real-time customer insights. Unified data that answers questions while they still matter.
  • Automated revenue processes. Quote-to-cash that finance signs off on.
Multi-cloud expertise

Every cloud that touches your customer

Deep, certified capability across every cloud that touches your customer — architected around one customer, one pipeline, one truth about revenue.

Sales Cloud

Empower sales teams with smarter lead management, AI-driven insights, and streamlined processes.

Service Cloud

Exceptional support with omnichannel service, intelligent case management, and personalised experiences.

Experience Cloud

Secure, branded portals, partner hubs, and communities your users actually adopt.

Marketing Cloud

Personalised, data-driven engagement across email, mobile, social, and web.

Commerce Cloud

Powerful, scalable B2B and B2C commerce — storefronts, order management, payments, and Commerce AI.

Data Cloud

Break silos and unify data into a single customer view with real-time insight — the grounding layer for AI.

Revenue Cloud & CPQ

Automated billing, subscriptions, and quoting — plus Agentforce Revenue Management for the full lifecycle.

Agentforce 360

AI agents scoped to a business case, grounded in your org data, and governed for production.

ITSM on Salesforce

Incident, problem, change, and request management unified on the platform — with an agentic CMDB.

Health Care & Life Science

Compliant, PHI-safe architectures for regulated healthcare operations — proven in production.

Integrations

API-led connectivity with MuleSoft, Dell Boomi, and native platform APIs — one truth across systems.

Education

Recruitment, engagement, and student lifecycle solutions on the Salesforce platform.

How we engage

Advice first. Then delivery that honours it.

Consulting & Advising

Architect-led guidance before a single line of configuration — so what you build is worth building.

  • Business alignment & strategy
  • Enterprise & solution architecture guidance
  • Technology evaluation & roadmap definition
  • Governance, security & best practices
End-to-End Implementation

From discovery to operational readiness, owned by the architects who scoped it.

  • Requirements discovery & solution design
  • System integration & data migration
  • Testing, validation & quality assurance
  • Deployment & operational readiness
Copado Excellence Center

Enterprise-ready training for CI/CD, automation & release excellence

A holistic DevOps enablement ecosystem for Salesforce teams — hands-on pipeline execution, real-world simulations, AI-driven automation, and enterprise governance.

Copado Admin Mastery

Pipeline setup & DevOps automation

Build, manage, and scale DevOps pipelines: persona management, automation, quality gates, extending Copado, and governance.

5 days · 3 hrs/day

Copado Developer Mastery

CI/CD execution, Git & conflict resolution

Commit, promote, and deploy user stories; branching strategy, merge-conflict resolution, complex metadata, and story bundles.

5 days · 3 hrs/day

Robotic Testing Mastery

Automated testing & quality assurance

AI-driven test automation frameworks with CRT libraries, development and regression testing, test data generation, and Git integration.

5 days · 3 hrs/day

Copado DevOps Advanced

Pipeline orchestration & troubleshooting

Real-world DevOps simulations: pipeline recovery, snap-back strategy, disaster recovery, and incident resolution under pressure.

5 days · 3 hrs/day

Why RaptBot for Salesforce

Certified breadth, architect-level depth.

  • Salesforce Partner, AWS Partner. 100% certified practitioners with 150+ certifications across Salesforce and AWS.
  • 75+ projects delivered since 2018. With a 4.5+ project CSAT — measured, not asserted.
  • Disciplined delivery. Salesforce DX, Copado-driven release automation, and governance practices standardized across global teams.

Tell us what Salesforce should be doing for you. We'll tell you what it takes.

Thirty minutes with a solution architect. A candid read on your org, your roadmap, and the parts we'd advise you not to build.